The Ultimate Guide to Business Etiquette …

Welcome to the end of the year! With tomorrow being New Year’s Eve (Was it just me, or did 2019 last a very long time?) I thought it would be fun to pop out one more truly important blog post before we all saunter off into 2020.

Short and sweet … But a reminder on how to start the coming new year off right!

Image and manners are a few of the most important aspects in the business world in which we live. So, think of business etiquette as a uniform language of sorts that one can expect to not only deliver but receive in any business setting. A language that not only bridges the gap between business people in different companies, but cultures too!


“There are rules that are not meant to be broken.” – Anonymous


So, no matter what your business niche is, where you are in the world, what you are wearing and who you are talking to, it’s good to follow a standard set of “rules”. Which are as follows …

  • Be encouraging and courteous by always build one another up;
  • Be positive and offer appreciation and praise when due;
  • Always use common courtesy and adopt the “you” attitude;
  • Always use please and thank you as appropriate;
  • Approach conflict situation by situation and be objective;
  • Be professional and adapt to local customs (if applicable);
  • Maintain your convictions but deliver in a tactful way;
  • Negotiate smartly by being assertive, not aggressive;
  • Always watch your manners – never interrupt anyone and be diplomatic;
  • Always be early (at the very least on time) regardless of who you are meeting and where;
  • Pay attention to grammar and spelling in your emails, and be brief using a pleasant tone;
  • Write thank you notes/letters (or emails) or appreciation and congratulations; and
  • Always avoid passive aggressiveness, harsh language or strong tone.


If you think about it, business etiquette is much like how we should be acting in our day-to-day lives … With a set of manners that is required to be a kind and soulful human being. Playing by these “rules” is very important as it creates a professional and mutually respectful atmosphere all while improving communication which then serves productivity. And you know how we feel about productivity! ?

We all want the people we’re working for (clients and customers) as well as with (team members) to feel better about what their doing when they feel respected. And this will not only translate to better relationships, whether short or long-term, but also have a positive impact on your business.

This may seem like a lot of common knowledge but in the midst of the busy day-to-day entrepreneurial lifestyle, some of these get shuffled to the wayside. These also may seem like a lot of “rules” … And you’re so not wrong. But having rules like this in place have an upside … Once you know what to do, it is going to be much easier for you to build (and maintain) an amazingling stellar professional business reputation.


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