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Landing Pages That Lead …
(Snippits from our oh so popular Digital Glue Podcast!)
Word on the street is that people only need landing pages these days and that websites are becoming obsolete. People tend to think that landing pages can do the work of both. Well … we are here to tell you that is SO not the case. Landing pages and websites are both very, VERY important parts of any successful business’s marketing strategy. And while they have the ultimate goal in common of getting the sale, the way they both get there is very different.
While the website has dozens of potential distractions, the landing page is super focused as a standalone digital source explicitly created for a marketing or advertising campaign. It’s where a visitor “lands” after they click on a link in an email or ads from Google, YouTube, Facebook, Instagram and Twitter. Landing pages are designed with a single focus or goal, known as a “call to action,” inviting a user to take some desired action like “Buy Now.” This focus makes landing pages the best option for increasing the conversion rates of your marketing campaigns while lowering the cost of acquiring that unique dream lead or sale. That’s why expert marketers always use a dedicated landing page as the destination of their traffic. It’s all about creating marketing magic!
Having fewer links on your landing page increases conversions, as fewer tantalizing clickables and distractions exist. And let’s understand conversions right off the bat … A conversion turns a site visitor into a paying customer. The ultimate goal is a ratio of 1:1. But when understanding one’s website, it’s essential to know that they are a massive part of a business’s brand. And the expected ratio when using just a website to connect to your potential customers is definitely not 1:1. On a website, tons of clickables encourage a visitor to explore, learn about their business, research their services and products, read reviews, familiarize themselves with team members, connect on social, devour themselves with free (or sometimes paid) resources, etc.
From here, a visitor can go anywhere … apply for a job, read some press releases, review the terms of service, post on the community boards, etc. And this, my friends, creates a relationship. Remember an earlier Digital Glue podcast episode about branding and how consumers attach themselves to brands they trust? This is how much of that is accomplished via exploration through the wealth of information a website provides. But they won’t necessarily make a purchase. And that’s the point. The landing page is where they target the very specific — added bonus — call to action! (Which, of course, can be connected via a pop-up or sidebar on one’s website as well for some extra added traction!)
The landing page for this customer serves an entirely different purpose. Paired with super enticing ads that promote a single offer and have just one clickable call to action. Yes, just ONE button and everything about it works hard to turn these visitors into customers. And those customers into potential long-term clients.
It’s doing a better job of converting the traffic the brand’s already getting.
The landing page exists after prospects at the top of the marketing funnel click a link in an ad, email, or anywhere else on the web. It’s where the conversion will take place, like a purchase, signup, or registration. It’s a marketing funnel digital avenue sort of way of breaking down the customer journey from the “awareness” stage, when they first learn about your business, to the “purchase” stage, when they’re ready to buy whatever it is you have to offer.
However, remember that said landing page doesn’t always have to present a paid offer. It could also include a FUN freebie download opportunity to gain interest from your audience, get them on your mailing list and be interested in more! A way to START building your personalized relationship with them, or at the very least offer a minimal solution to their problem that they can take care of on their own via the information in the downloadable file.
This helps them at the moment and opens the door to what else you can offer them!
Whether paid or free, it’s a campaign-specific page with just one single call to action and no website navigation at all. This eliminates the paradox of choice because, as we all know … the more options we have, the harder it becomes to decide. Like if you are at a restaurant that has an enormous menu, not unlike a website with tons of information, click buttons and tags. If there is a short and sweet offering, chances are you will not only delight in its simplicity; it will be a much quicker decision. The more pleasant that experience is, the more likely you will return.
However, as we already stated, a landing page should NOT be your sole source of business. The beauty in having both a website and a landing page (or multiples) in your strategy is that you can serve all of the needs of your audience without the overwhelming of choice. This is a relationship builder and a quick and easy offering.
That said, I genuinely love this quote, which is quite fitting, by John Romero, who says:
In marketing, I've seen only one strategy that can't miss - to market to your best customers first.
Getting back to the nitty-gritty … A website introduces your business’s brand, product, services, values, who and what it’s for, who to contact … you name it. It is meant to set a “first impression,” encompass all your business has to offer, and direct visitors to learn more throughout different sections of your site. Being tasked with that high-level introduction means a website must speak to the broadest audience — including those who may have never even heard of the company, let alone know what it does and why it’s valuable. This makes for relatively generic messaging, multiple-page goals, and a whole lot of links, buttons, and navigation for visitors to take various actions. So, that is amazing for increasing a business’s outreach but less for effective marketing. And for sure, more for sales is needed.
Think of a web page as a bucket and the traffic you send to it as water. A landing page bucket has one hole drilled into the bottom, so the stream of water naturally flows through that specific hole. And that’s your call to action right there. You have directed it to EXACTLY where you want it to go. Conversely, a webpage bucket has multiple holes in the bottom and around the sides. You can choose which tap that water is sourced from, such as Instagram, email, a Google Ad, and what have you, but once it enters the bucket, you can’t choose which hole it’ll flow through or where it will land. Those extra holes are something we like to call “conversion leaks.” However, landing pages zero in on ONE carefully chosen conversion goal, giving you more control over where the traffic flows and, ultimately, where your marketing efforts and ad dollars should go.
Another way to distinguish the two is landing pages avoid navigation at all costs.
Whether found at the top or bottom of the page, a navigation link will carry visitors away from your call-to-action and flick the invisible switch in their brains from “buy” to “explore.” For that reason, keep additional navigation off your landing page whenever possible. Minus a few clickable social media icons in your header or footer. Yes, that means your visitors won’t have a direct path to the rest of your website. But … if you want them to convert, that’s a good thing! Laser focus is what makes a landing page a landing page.
On average, a great headline or cool page design doesn’t make a visitor click that “Buy Now” button. It’s the overall experience from that very first ad, email, or social media click. The more customized and, YEP! focused, that experience is for them, the more compelling it will be to accept your offering. Landing pages can be very versatile, though, too. They are ideal for businesses that have more than one product or service on the go. And they can advertise their contexts on separate pages.
“It slices! It dices! It does your taxes!”
That’s at least two landing pages. LOL!
And if you run a campaign across a range of channels, creating landing pages with messaging that matches the source is a must. For instance, the captivating visuals you run on Instagram may benefit from a different headline, copy, or call to action than text-based search ads. The versatility is endless and can really pull your campaign together flawlessly.
Here’s a great example of what I’m laying down for you here …
You get an email promoting dresses for puppies. You have puppies, and in your head, you are thinking, um, yes, please! Your expectations are aligned with that offer. Clicking through to a landing page dedicated to that exact promotion, with a gallery of adorable dress designs and a call to action to buy before the sale ends, not only meets those expectations but guides you directly to the offer you’ve already expressed interest in by clicking through in the first place! Whereas if you’re sent to the Puppies Dress Emporium website … that customized, streamlined experience is instantly broken and puts it on you — as the buyer — to locate the offer amongst all the other information and endless clickables. That interrupted momentum, and lack of focus makes it way more likely you will abandon the offer out of confusion, frustration, or simple distraction. Lost interest, a puppy with nothing to wear to the prom. Do you see where I am going with this?
Another big difference worth noting is the landing page’s ability to completely customize a visitor’s experience from the ad to click-through to conversion. And this is what gives us all the warmth and fuzzies over here because this is where things get creative! You can then apply that necessary focus on a granular level down to the very last pixel. Sending people to a landing page customized to match the ad, email, or social media post, along with targeted messaging, cohesive and fantastic design, tailored information, exceptional branding (that matches your website) and that SINGLE call to action, harnesses the interest they’ve already expressed. And it gives them the experience, or an even better one, they subconsciously expect from that initial click. That focused, flowing experience leaves less room for pause and fewer chances for distraction, creates more opportunities to showcase your offer and shows visitors that you respect their time and attention by giving them exactly what they want.
Your relationship just became more substantial, and they are more likely to return. You have solved their problem; you made their lives easier … from a marketing standpoint, I don’t see how it gets any better than that! Simplicity itself. And here is the cherry on top of the ooey gooey fudge sundae … because this experience was so good, they may become inclined to go to your website now and check out what else you have to offer. Can I get a hallelujah?!
Now don’t get me wrong, there is more creativity than we know what to do with when it comes to creating a website for ourselves — or our clients — and that process is one of the best outlets for us to fly our creativity flags! But there is something to be said about entrepreneurs who become so emotionally attached and focused on the end product of their site that they can tend to forget about the most important thing when creating a website … customer experience. Some people prefer to avoid scrolling through buckets of information, and I know for a fact that every single user out there wants their experience to be easy. When creating websites and landing pages, user experience should always be top of mind. No, if and’s, or buts about it!
In conclusion, we firmly believe that both marketing strategies are needed as both are integral parts of a goldenly delicious — yet simple — strategy. And they both serve fundamental purposes. Regarding both uses, it’s important to note that exploration can sometimes equal distraction. And when it comes to marketing, that distraction can sometimes erode your campaign’s focus with diluted messaging, competing links, and options to stray away from a specific conversion goal, competing for your attention! And send them to your competition instead.
In other words, if an ad promises 15% off dresses for puppies and sends people to your homepage, the chances they’ll end up on the “About Us” page instead of making a purchase and wasting your advertisement spend is super high. Simply put, websites can only do some of it. Let them focus on informing and directing traffic — and let the landing pages focus on turning traffic into getting that ever-elusive YES to that sale!
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Crystal Kordalchuk
Crystal is an artist, a writer, an organizer, a dreamer, a doer, and down-right proud of it NERD!.
Struck with a love for #AllThings creative at a very young age, Crystal dreamed of a life fueled by her passion for creating and bringing the stories and images in her mind into reality.
As she worked toward her dreams, she earned a diploma as a Computer Applications Specialist then another in Graphic Design and from there began to develop her extensive background in multimedia and the arts. She began her worked in the magazine industry as a layout designer and had a succession of design jobs thereafter. It was her role as a graphic/web designer that gave her the first real glimpse of her future. Soon she began a side job as a freelance designer while keeping one foot in the corporate world. A spark was lit! She turned her freelance gig into a full-time business combining design work with her other passion: creating organization from virtual chaos.
Crystal is one of the most organized individuals on the planet. She is by all means a Zen master of her crafts. She excels at helping others become “untangled” and provides her clients with tools to run their businesses smoothly while she takes care of the details behind the scenes. Thus Virtually Untangled was born. A successful business where her work as a top notch creative in graphic and web — with a twist of virtual assistant — married into one amazing place where clients can come with their virtual messes and become magically untangled. Crystal can always make sense of even the most unorganized chaos and offers a virtual detox of order and peace, so her clients can get busy doing the work that they love the most.